SYSTEMIC means I look at the full environment my clients operate in: organisational culture, team dynamics, relationships, and, where relevant, the personal sphere. What can be influenced? What conditions are fixed? And with what mindset can we approach these realities?

SOLUTION-FOCUSED means that we keep our attention on resources, goals, and possible ways forward — rather than dwelling solely on problems, causes, or deficits. This doesn’t mean challenges are ignored; it simply means the coaching process is future-oriented and geared toward action and growth.

PURPOSE-ORIENTED: I am convinced that people and organisations naturally carry the desire to grow and evolve through challenges. We want to contribute productively, collaborate with others, and make a meaningful difference in the world. And we thrive when we can bring our full potential and resources to the table — and feel valued for it.
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My Coaching Approach

I work systemically, solution-focused and purpose-oriented — always within a professional context.

SYSTEMIC means we do not only look at you as an individual, but also at the environment in which you operate: organisational culture, structures, roles and relationships. Professional effectiveness is never isolated — it is shaped by context.

SOLUTION-FOCUSED means that we concentrate on resources, goals and concrete possibilities for action. Challenges are taken seriously, yet the focus remains on development and forward movement.

PURPOSE-ORIENTED reflects my conviction that people strive to contribute  and act responsibly. Coaching supports you in making aligned decisions and shaping your professional role consciously.

At the same time, coaching can remain light: structured and focused, yet open in dialogue and allowing space for new perspectives.

Business Coach Munich KAOS

Typical topics in Business Coaching

Business coaching can be particularly valuable when you are facing:

  • Clarifying your professional role and positioning
  • Making decisions in complex situations
  • Strengthening resilience and personal development
  • Improving focus, performance and self-management
  • Preparing and conducting difficult conversations
  • Strengthening conflict competence
    (Where the focus shifts from reflection to resolving a concrete conflict between several parties, mediation may provide the more appropriate framework.)
  • Navigating uncertainty and change
  • Career transitions or professional reorientation
  • Returning to work or entering a new professional phase
  • Intercultural challenges (e.g. expats working in Germany)
  • Supporting succession or transition processes
  • Developing Leadership skills (also see leadership coaching)

Frequently Asked Questions about Business Coaching

  • What is business coaching?
    Business coaching is a confidential, one-to-one process that supports you in reflecting on your professional role, gaining clarity about decisions and shaping your career development consciously.
    The focus lies on concrete questions from your professional context — for example career transitions, decision-making, self-leadership, communication or navigating change.
  • Who is business coaching for?
    Business coaching is suitable for people who want to reflect on and actively shape their professional situation — regardless of industry or hierarchical level.
    I work with professionals and leaders as well as entrepreneurs, self-employed professionals and individuals going through professional transitions.
    If your focus lies primarily on leading a team or developing your leadership role, Leadership Coaching may be the more appropriate format.
  • Which topics can be addressed in business coaching?
    Typical topics in business coaching include:
    Clarifying your professional role and positioning, Decision-making in complex situations, navigating uncertainty and change, personal development and resilience, communication and difficult conversations, Career transitions or professional reorientation, Returning to work or entering a new pofessional phase, Strengthening conflict competence, in profesional settings,...
  • What coaching approach do you use?
    My coaching approach is primarily systemic, solution-focused and purpose-oriented.
    This means that we do not only look at the individual situation, but also at the broader context in which you operate — such as organisational culture, roles, relationships and structural conditions.
    Alongside these core perspectives, I draw on a range of methods from different coaching and facilitation approaches. My work is grounded in extensive training and further education in coaching, organisational development and mediation.
    Ultimately, the focus is not on the method itself, but on what is most helpful for your specific situation.
  • How does the coaching process work?
    We begin with an initial, non-binding conversation to clarify your topic, goals and whether coaching is the right format.
    Coaching sessions then take place within an agreed framework. Goals, duration and frequency are defined individually.
  • How long does a coaching process take?
    The duration depends on your specific topic and objectives. Some issues can be clarified within a few sessions, while others benefit from longer-term support.
    The coaching process is always tailored to your individual situation.
  • Do you work with organisations or private clients?
    I work with both organisations and private clients.
    Many of my assignments come from organisations that offer coaching to their employees. At the same time, I also work with individuals who want to actively shape their professional development independently.
  • What qualifications do you hold as a coach?
    Coaching is not a legally protected professional title, which makes sound training and professional standards essential.
    I hold a Master’s degree (M.A.) in Business Coaching & Change Management as well as several professional qualifications in coaching, organisational development and mediation. I combine this academic background with many years of practical experience in different organisational contexts.
  • Does coaching take place in person or online?
    Coaching sessions can take place in person in my coaching space in Munich, on-site at your organisation or online.
    The format is agreed flexibly depending on your needs and circumstances.
  • Do you offer business coaching in English?
    Yes. Business coaching is available in both English and German — particularly in international or intercultural professional contexts.


What the KAOS-clients say:
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“Teamwork is an essential element of police work. KAOS has been instrumental in helping us expand our teamwork to extend cooperation with external partners. Despite language and cultural differences, we have succeeded in initiating a trend-setting prevention project with refugees.”

Andreas Franken | Press Officer- Munich Police Department

"Since the company was founded in 2014, KAOS has been an indispensable partner who supports us in every step of our development. Our annual team coaching is always a highlight, where we develop personally and as a team. This is mainly due to the structured and equally personable approach of our favorite coach, Katrin."

Sophia Simon | Managing Director - accu:rate GmbH

„Thank you for helping this team unlock a situation that seemed hopeless. Your level of empathy, your capacity to listen and read systems without judgement is very impressive. You are excellent at what you do and I have learned a lot looking at you. Keep your heart warm and open, it makes this world a better place!"

Soraya Ferahita | Airbus BizLab

"I have valued the collaboration with Katrin and the KAOS team for many years. I do team coaching with KAOS several times a year with my team. Especially in a startup like UNIO, the team is the most important and valuable asset for the success of the company."

Katrin Bacic | CEO - UNIO Enterprise

"Katrin has been an integral part of our central leadership onboarding program for many years. Through her excellent, empathetic, and audience-focused facilitation, she plays a key role in shaping a positive first impression and consistently impresses with her open and warm personality. Over time, our collaboration has developed into a relationship of deep trust with a friendly yet highly professional spirit – by now, it truly feels as though Katrin is already part of our team."

Constanze Brückner | Head of HR Development - Korian Deutschland GmbH

"The outcome of our virtual team coaching workshops was excellent, in some cases even better than in person. In addition to the professional excellence of the trainer, this also requires good technical preparation and practiced handling of the technology during the coaching. Both are the case with Katrin Ostermeier. Another advantage: the organization and logistics of the events were much more time-saving in comparison.”

Johanna Krichling | Leiterin Versicherungsbetrieb-Service - ADAC Versicherung AG

"For me, employee development and team coaching are key to company success. After team days or individual coaching with Katrin from KAOS, we feel like we have more power and positive energy in the company. Thank you for the great support!"

Georg Langner | CEO - IEA International Trading GmbH

"Katrin is not only a first-class moderator, but also an inspiring source of inspiration. Her ability to manage creative group processes has helped us to release potential and use collective intelligence. Her coaching is flexible and accurate - exactly what we need to be even more successful with enna in the future."

Georg Langner | CEO - IEA International Trading GmbH

"For me, coaching works best on a concrete case. The external 1:1 coaching at KAOS is the perfect tool for me when I'm stuck in a dead end - Katrin is extremely flexible and gives me the right impulses for every question."

Philipp Besser | Director Business Development - QPLIX GmbH

"Once again, a big compliment! Your moderation, commitment and especially your personality made the event fly. I really enjoyed following your moderation."

Isabelle Bettmer | Managing Director - placebotheater

"KAOS are one of the best I have ecountered!
Exhausting, yes... But very effective.
In 15 years at Airbus, I have never had this level of connection with my colleagues, also considering that it is a team with 4 different locations!!!
Now yes, we are a team! Winning team!"

Pedro Luzon | Airbus BizLab
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